Critical Elements of Customer Service
This two-day workshop is aimed at participants who are in the customer service field and want to improve their knowledge of customer service basics. Participants will examine customer service skills that include organization, communication, and personal motivation. This workshop also covers customer service as a process that includes greeting, listening, questioning, responding, and resolving.
For more information, please see the complete class outline.
HTML outline
PDF outline
Course Length: 2-day
Standard Price: $700.00
To register, select the class and add it to your cart.
| ExecuTrain - Denver | ||||
| Start Date | Class Duration |
Session(s) | Price | Add to Cart |
| 07/18/2013 | 2 Days |
07/18/2013 - 9:00 AM to 4:00 PM 07/19/2013 - 9:00 AM to 4:00 PM |
$700.00 |  Add |
| 09/03/2013 | 2 Days |
09/03/2013 - 9:00 AM to 4:00 PM 09/04/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| ExecuTrain - Irvine | ||||
| Start Date | Class Duration |
Session(s) | Price | Add to Cart |
| 06/04/2013 | 2 Days |
06/04/2013 - 9:00 AM to 4:00 PM 06/05/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| 07/18/2013 | 2 Days |
07/18/2013 - 9:00 AM to 4:00 PM 07/19/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| 09/03/2013 | 2 Days |
09/03/2013 - 9:00 AM to 4:00 PM 09/04/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| ExecuTrain - Oakland | ||||
| Start Date | Class Duration |
Session(s) | Price | Add to Cart |
| 06/04/2013 | 2 Days |
06/04/2013 - 9:00 AM to 4:00 PM 06/05/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| 07/18/2013 | 2 Days |
07/18/2013 - 9:00 AM to 4:00 PM 07/19/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| 09/03/2013 | 2 Days |
09/03/2013 - 9:00 AM to 4:00 PM 09/04/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| ExecuTrain - Sacramento | ||||
| Start Date | Class Duration |
Session(s) | Price | Add to Cart |
| 06/04/2013 | 2 Days |
06/04/2013 - 9:00 AM to 4:00 PM 06/05/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| 07/18/2013 | 2 Days |
07/18/2013 - 9:00 AM to 4:00 PM 07/19/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| 09/03/2013 | 2 Days |
09/03/2013 - 9:00 AM to 4:00 PM 09/04/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| ExecuTrain - San Francisco | ||||
| Start Date | Class Duration |
Session(s) | Price | Add to Cart |
| 07/18/2013 | 2 Days |
07/18/2013 - 9:00 AM to 4:00 PM 07/19/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| 09/03/2013 | 2 Days |
09/03/2013 - 9:00 AM to 4:00 PM 09/04/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| ExecuTrain - San Jose | ||||
| Start Date | Class Duration |
Session(s) | Price | Add to Cart |
| 08/08/2013 | 2 Days |
08/08/2013 - 9:00 AM to 4:00 PM 08/09/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |
| 09/24/2013 | 2 Days |
09/24/2013 - 9:00 AM to 4:00 PM 09/25/2013 - 9:00 AM to 4:00 PM |
$700.00 | Add |